Website Transfer Policy
ITX Digital Services (PVT) LTD
Effective Date: 2025.07.01ITX Digital Services (PVT) LTD
1. Overview
This policy outlines the terms and disclaimers applicable when a client chooses to transfer their website and hosting from ITX Digital Services (PVT) LTD to another hosting provider.
By initiating a hosting transfer, the client agrees to release ITX Digital Services from all responsibilities related to the website’s functionality, performance, and security after the transfer is completed.
2. Disclaimer of Responsibility
Once your website is moved from our servers to an external hosting provider, ITX Digital Services (PVT) LTD will not be held responsible for any technical issues, including but not limited to:
- Website downtime or loading errors
- Broken functionalities or pages
- Missing content, plugins, or theme elements
- Compatibility issues
- Data loss or corruption
- Security vulnerabilities or malware attacks
3. Reasons for Limitation
Our inability to provide support or guarantee functionality post-transfer is due to the following factors:
- No Access or Monitoring: We are unable to monitor or manage your new hosting environment.
- No Control Panel Access: Without access to your new hosting control panel, we cannot provide technical support or adjustments.
- Plugin and Theme Management: We are unable to update or maintain plugins, themes, or other website components.
- External Hosting Factors: Different server configurations, settings, or limitations may affect website performance.
4. Recommendations
Before initiating a website transfer, we recommend the following:
- Take a complete backup of your website files and database.
- Ensure the new hosting provider supports your website’s technical requirements.
- Verify plugin and theme compatibility on the new hosting platform.
- Test your website thoroughly after migration.
5. Final Note
ITX Digital Services (PVT) LTD is available to assist with the initial transfer process (e.g., backup creation or providing access files) upon request. However, we are not obligated to provide ongoing support after the website has been transferred.
6. Acknowledgment
By proceeding with the hosting transfer, the client agrees to the terms stated in this policy and acknowledges that ITX Digital Services (PVT) LTD is not responsible for any post-transfer technical issues.
📧 info@itxdigitalservices.com 📞 (+94) 112 860 442 – (+966) 55 762 3297
